Campus Safety Dispatcher (Part-time, Temporary) (Two Positions)

Washburn University•Topeka, KS
•Onsite

About The Position

The Campus Safety Dispatcher for the Washburn Police Department receives telephone calls for assistance and emergency police services from persons on the Washburn University Campus, and monitors alarm systems in campus buildings, the environmental computer, and Emergency Help Phones on campus. Determines appropriate response(s) based on the scope and urgency of reported and observed incidents and summons officer(s) to assist.

Requirements

  • High school diploma, GED, or equivalent.
  • Ability to monitor multiple devices, complete required forms using appropriate software, follow department procedures, and carry out assigned tasks almost simultaneously.
  • Familiarity with personal computers and Windows-based applications.
  • Must be a US Citizen, US National, Permanent Resident Alien of the US, or Non-Citizen with unrestricted employment authorization and be at least 18 years of age.
  • A criminal background check that includes a drug screening is required once a contingent offer is made.
  • Will also be required to pass a hearing and vision test.
  • Ability to sit in a chair for long periods.

Nice To Haves

  • Experience working in a law enforcement agency and a communication center.
  • One year of customer service experience providing information, responding to inquiries, or explaining policies, rules, and regulations in person or by telephone.

Responsibilities

  • Receives and transmits information to and requests from officers in the field via police radio.
  • Retrieves requested information by operating the NCIC computer and KCJIS computer to perform record checks, warrant checks, driver’s license checks, and vehicle registration checks.
  • Keeps a constant accounting of the location, status, and safety of all officers.
  • Types call information into the CAD computer to establish a record of the daily activities during the shift.
  • Interfaces with the campus community to assist with lost and found items and give information and directions about the campus when requested.
  • Maintains the key check-out log and the visitor log.
  • Monitors the Closed Circuit Television Cameras and the campus surveillance cameras for suspicious activities and reports such activities to the officers in the field.
  • Performs additional job-related duties as assigned or appropriate.
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