Campus Executive Director

Country Meadows • Harrisburg, PA

6d

About The Position

Country Meadows is seeking a compassionate and talented Campus Executive Director to lead resident care and support co-workers. The director motivates co-workers to deliver consistent, quality service through individual coaching and recognition, and advocates for residents by prioritizing their happiness and safety. The role collaborates with marketing and operations teams, builds relationships with residents and the surrounding community, responds to concerns, supports hiring and employee development, follows up on workplace injuries, and oversees the facility and grounds. This is a full-time position that includes working every sixth weekend and holiday. The base salary starts at $110,000 annually, with eligibility for additional bonus compensation.

Requirements

• Previous management experience in healthcare or a service-related business.
• Past responsibilities must include budget preparation, supervision of at least five people with various functional responsibilities, and successful interaction with customers such as residents, patients, or clients.
• Must meet one of the Department of Public Welfare qualifications for Personal Care Home Administrators: be licensed as a registered nurse by the Department of State; have an associate’s degree or 60 credit hours from an accredited college or university; be licensed as a licensed practical nurse by the Department of State and have one year of work experience in a related field; or be a licensed Nursing Home Administrator from the Department of State.
• Leadership qualities that inspire others to respect and contribute to a shared vision for success.
• Well-developed decision-making skills for business and people-related success.
• Successful experience with conflict management and problem solving.
• Recognize the value of individual contributions to team productivity and be committed to helping co-workers develop their personal and professional talents.
• Effective communication skills for one-on-one interactions and group presentations.

Nice To Haves

• A college degree in business or a human services field is preferred.

Responsibilities

• Collaborate with marketing professionals and the operational team to review prospective residents’ needs and confirm the team can meet them.
• Establish working relationships with residents and the surrounding community to promote positive relations.
• Participate in weekly Customer Service Planning meetings to stay informed about resident status and ensure the team is meeting resident needs.
• Identify opportunities to improve service through routine personal contact with residents and facility staff.
• Respond promptly to resident and family complaints or concerns and attempt to resolve issues to mutual satisfaction.
• Ensure systems are in place to recruit, interview, and hire people qualified and suited to their positions.
• Oversee and participate in co-worker continuing education and development, and maintain appropriate training documentation.
• Ensure appropriate response and follow-up to on-the-job injuries reported by co-workers.
• Oversee facility and grounds maintenance to provide attractive, comfortable surroundings and ensure the safety and security of residents, staff, and visitors.
• Conduct facility tours and initiate relationships in the absence of the marketing director or employment representative.
• Motivate co-workers through individual coaching and celebration of achievement.

Benefits

• Competitive pay with the opportunity to earn more based on experience.
• Length-of-service bonus awards.
• PayActiv On-Demand Pay.
• Medical coverage through Highmark Blue Shield.
• Vision and dental coverage.
• 401(k) retirement plan with company match.
• Generous paid time off and rollover of unused time.
• Paid holidays, including a birthday holiday and a Personal Day of Meaning.
• Supplemental life insurance.
• Company-paid short-term disability.
• Supplemental short- and long-term disability plans.
• Family and medical leave.
• Paid bereavement and jury duty leave.
• Wellness reimbursement incentives.
• $2 meals on campuses, including a main dish, side, drink, and dessert.
• Incentivized career paths and tuition reimbursement.
• On-the-job training and continuing education.
• Employee assistance program for employees and their families.
• Co-worker Foundation grants for times of need.
• Interest-free Helping Hand loans.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree