Camping Specialist (Parts & Accessories Sales)

GENERAL RV CENTER•Ocala, FL

14d

About The Position

At General RV Center, the Camping Specialist helps customers get the most out of their RV and discover the RV lifestyle. The role provides hands-on RV delivery walkthroughs and expert guidance, and helps customers select parts and accessories that can enhance their safety, usability, and overall camping experience. The specialist also supports dealership operations through customer service, department upkeep, communication with Sales, Service, and Parts leadership, and ongoing training.

Requirements

High school diploma or equivalent required.
Demonstrated ability to provide excellent customer service and communicate effectively with customers and coworkers.

Nice To Haves

Prior experience in retail sales, customer service, or parts sales is preferred.
Experience in the RV industry, automotive, marine, powersports, or similar product-based industries is preferred but not required.
Experience explaining technical products or systems to customers clearly and professionally is beneficial.

Responsibilities

Conduct professional, thorough RV delivery demonstrations so customers understand safe and proper RV operation.
Educate customers about recommended accessories that can enhance safety, usability, and the RV ownership experience.
Help customers select appropriate parts and accessories and provide customer service in-store and through service work orders.
Maintain a clean, organized, and well-stocked parts department.
Provide customer service that supports long-term RV ownership and reinforces dealership brand standards.
Communicate with Sales, Service, and Parts leadership to support dealership operations and delivery readiness.
Complete at least one hour of weekly training related to RV systems, product knowledge, and/or manufacturer-led training.