Campaign Manager

Comcast

1d

About The Position

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels. Job Summary Responsible for all post-sale activities of assigned clients and associated campaigns, including post-sale stewardship, inventory management, post-sale reporting, creating a strategic make-good/under delivery plan and providing exceptional execution of client campaigns. Ensures full integration of varied knowledge to determine business and functional priorities as it relates to the client campaign. Acts as a key business partner providing oversight in a complex and critical environment for the full life-cycle of the client campaign.

Requirements

• Campaign Development
• Customer Experience (CX)
• Prioritization
• 2-5 Years Relevant Work Experience

Responsibilities

• Manages and facilitates the fulfillment of larger contracts with more specific and complex requirements, revisions and copy into a traffic ready status, including transferring orders from sales to traffic/stewardship, facilitating copy instructions and related communications between clients and traffic and processing revisions as required leveraging shared services resources as appropriate.
• Determines when to deviate from established policies and procedures to ensure fulfillment of contract requirements.
• Acts as primary business partner to traffic and other departments, as necessary, to ensure fulfillment of any special requirements by interpreting contract requirements, researching discrepancies or inconsistencies and developing and implementing alternative solutions.
• Develops partnership with sales organization to lead all efforts to maintain and manage the execution of the entire client campaign life cycle such as making schedule changes, developing and implementing efficiencies and opportunities and acting as first responder for any client issues that arise.
• Develops and executes alternative solutions to ensure attainment of client expectations and to resolve issues for make goods/under delivery.
• Reviews and acts on pre-empt notices, oversell reports and other related inventory information.
• Develops ad hoc performance reports, provides analysis, insight and recommendations to enhance success of current and future campaign performance, such as ratings achievements, run rates.
• Develops best practices or solutions to improve campaign processes and define metrics to measure process effectiveness.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• Best-in-class Benefits
• Options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level