Campaign Fulfillment Manager

Informa Group Plc.•Newton, MA
•$50,000 - $55,000•Hybrid

About The Position

The Campaign Fulfillment Manager is a key member of the Client Delivery team, supporting Demand Generation campaigns. The role manages the behind-the-scenes aspects of campaigns from start to finish, helping ensure smooth delivery and successful outcomes. The position requires a thorough, highly organized, solutions-oriented team player who can work with data, communicate effectively, manage competing priorities, and perform under pressure in a fast-paced environment. The role is based in the Auburndale, Massachusetts office. Informa TechTarget employees work in person with colleagues, customers, or partners three or more days per week and may work from home or remotely at other times.

Requirements

  • Bachelor’s degree.
  • Strong attention to detail and organizational skills.
  • Demonstrated self-starter with a high degree of reliability.
  • Excellent oral and written communication skills.
  • Ability and willingness to understand the targeted needs of B2B advertisers, IT professionals, and the IT industry.
  • Ability to work with a variety of colleagues in a fast-paced environment and handle multiple deadlines and projects.
  • Solid time-management skills, including the ability to multitask, work independently, and meet aggressive deadlines.
  • Proficiency in Microsoft Office Suite and computer application literacy.

Nice To Haves

  • A concentration in marketing, management, or business.
  • Experience working as a Campaign Manager.

Responsibilities

  • Manage the behind-the-scenes aspects of demand generation programs.
  • Collect, assess, and communicate complex campaign requirements.
  • Track and monitor the progress and health of campaigns.
  • Provide quality assurance on outgoing deliverables and ensure customer program goals are accurately met.
  • Identify and troubleshoot campaign or customer-facing issues.
  • Provide status and performance reports to Sales, Customer Success, and Client Delivery Leadership.
  • Manage and monitor forecasted revenue.
  • Use reports to monitor program pacing and work with internal teams to ensure timely delivery of standard deals.
  • Support day-to-day operational tasks and take on additional projects as needed.

Benefits

  • Up to four days per year to volunteer with a philanthropic organization.
  • Bespoke training and learning, mentoring platforms, and on-demand access to LinkedIn Learning courses.
  • Open Vacation, 10 national holidays, and the opportunity to work from almost anywhere for up to four weeks a year.
  • 401(k) match.
  • Health, vision, and dental insurance.
  • Parental leave.
  • Employee stock purchase plan offering company shares at a minimum 15% discount.
  • Employee assistance program support, mental health first aiders, and free access to a wellness app.
  • Global awards and kudos programs.
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