Campaign Director, Organic Social

TEAM LEWIS • Boston, MA

3d • $90,000 - $120,000 • Hybrid

About The Position

The Campaign Director, Organic Social leads client relationships and campaign delivery across marketing and communications, with a focus on organic social and the integration of digital marketing into PR. The role provides strategic consultancy, oversees media relations and content, and identifies opportunities to optimize client campaigns across traditional and emerging channels.

The position has overall leadership responsibility for the Campaign team, including setting objectives and standards, coaching and managing team members, supporting recruitment and development, and directing new-business pitches. It also manages account profitability, budgets, revenue growth, KPIs, and reporting, while promoting TEAM LEWIS’s brand and best marketing practice.

Requirements

• Relevant experience in a B2B, corporate, consumer, integrated, or digital communications agency environment at Senior Campaign Manager or Campaign Director level.
• Strong strategic client consultancy skills and a highly commercial approach.
• Knowledge of social media and how digital marketing integrates into the PR landscape.
• A track record of retaining and profitably growing existing accounts.
• Leadership ability to develop and motivate a team; considered, assertive, and influential.
• Ability to provide consultancy on PR requirements and broader marketing strategy.
• Demonstrable success securing new business and increasing client revenues.

Responsibilities

• Build strategic client relationships and provide insight and partnership across marketing and communications.
• Ensure excellent client communication, define KPIs and deadlines, and establish service agreements.
• Provide added-value consultancy and work with clients to deliver campaigns, services, and products across traditional and emerging communications channels.
• Contribute to senior management and ensure account profitability and effective revenue impact.
• Lead and support new-business activity, including making decisions during tenders, selling agency credentials, project-managing pitch teams, and developing solutions.
• Maximize media relations activity, identify media opportunities, advise on narratives and thought leadership, and share media landscape knowledge with colleagues.
• Promote awareness of current affairs and the news agenda within the team.
• Oversee high-quality content creation and quality control, and develop and implement client content strategies.
• Track content trends and encourage excellent storytelling across the business.
• Use social media insights and trends to recommend tools, solutions, and processes that improve client PR campaigns.
• Provide strategic management of client social media activity and collaborate with the digital team to increase the use and sale of digital services.
• Lead the Campaign team, including coaching, supervision, assessment, and performance reviews.
• Set strategic team objectives on weekly, monthly, quarterly, and annual timelines, and define client deliverables and standards of excellence.
• Monitor team activity against budgets and negotiate fees with clients and suppliers where necessary.
• Guide colleagues in managing campaigns and projects, and support line reports’ development and performance.
• Work with Talent and HR teams on recruitment, hiring strategy, employee development, retention, rewards, and performance issues.
• Manage account budgets and profitability, monitor and report KPIs, communicate account performance, and provide strategic advice based on measurable analysis.
• Provide detailed reports to senior management when requested and ensure accurate reporting by junior team members.
• Run or support training sessions to develop team skills and grow revenues.
• Promote TEAM LEWIS’s brand, identity, values, and work, including sharing internal and external opportunities through social media and the referral scheme.
• Act as a guardian of best marketing practice.

Benefits

• Competitive salary
• Hybrid work environment
• Generous PTO
• Paid parental leave
• Medical, dental, and vision benefits, plus life insurance, eligible from day one of employment
• 401(k) with employer match
• Travel programs
• Up to $2,000 donation to a charity of the employee’s choice

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed