Camp Lead Manager

City of Hilliard•Oh, OH

About The Position

Under the direction of the Recreation Supervisor and Recreation Program Manager, the Camp Lead Manager assists with the overall leadership, daily operations, and administration of Rec Camp. The role provides direct leadership and support to Camp Managers, leads staff training and development, and works alongside the Camp Director to ensure a safe, organized, engaging, and consistent camp experience across all camp sites. The Camp Lead Manager assists with camp operations, staff supervision, scheduling, communication, problem-solving, policies, procedures, and operational standards. The position supports camper behavior management, accommodations, incidents, emergencies, parent concerns, documentation, and programming quality. It may provide direct operational support at camp sites, including coverage for staffing shortages or challenging situations, and assists with implementing school-year camps during non-summer months. The position works collaboratively with the Camp Director, Camp Managers, counselors, and other Recreation staff to maintain a positive and inclusive camp environment. The role requires leadership, sound judgment, effective communication, flexibility, and the ability to support staff and address operational needs across multiple sites.

Requirements

Completed or currently pursuing a degree in education, child development, or a related field.
Two years or seasons of summer camp experience.
Extensive knowledge of youth recreation, day camp operations, and age-appropriate programming for children ages 6–11.
Knowledge of staff supervision, training, behavior management, and camper safety.
Ability to lead and train staff in a professional and engaging manner.
Ability to supervise, coach, and support Camp Managers and other staff.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities and respond effectively to changing situations.
Ability to work independently while collaborating effectively with the Camp Director and Recreation staff.
Ability to build positive relationships with staff, campers, families, and community partners.
Ability to remain calm, professional, and solution-focused in challenging situations.
Ability to supervise, direct, instruct, and solicit cooperation from others in daily work assignments and duties.
Ability to exercise independent judgment and discretion and provide leadership.
Ability to answer inquiries, resolve complaints, and communicate with the public effectively, tactfully, courteously, and professionally.
Ability to work well with others as a team player.
Good verbal and written communication skills.
Physical ability to sit, stand, reach, twist, bend, walk, lift, kneel, grasp, and perform repetitive motions.
Ability to communicate verbally and maintain the visual acuity and hearing needed to observe surroundings and activities.
Ability to remain outdoors for a sustained period throughout the summer.
Willingness to work in different roles and locations based on camp program needs.

Responsibilities

Assist the Camp Director with the day-to-day operation and oversight of Rec Camp across all camp sites.
Provide leadership, guidance, and support to Camp Managers to ensure consistent expectations, procedures, and programming.
Serve as a key contact for Camp Managers regarding daily operations, staffing, behavior concerns, parent concerns, and other camp issues.
Assist the Camp Director with staff supervision, scheduling, communication, and problem-solving.
Develop, coordinate, and lead staff training, in-service training, and professional development throughout the camp season.
Establish and reinforce staff expectations related to safety, supervision, professionalism, behavior management, inclusion, and camper engagement.
Assist Camp Managers with staff performance concerns and appropriate corrective action.
Support the development and implementation of camp policies, procedures, systems, and operational standards.
Monitor camp operations, identify improvement opportunities, and communicate recommendations to the Camp Director.
Assist with camper behavior, accommodations, incidents, emergencies, and parent concerns.
Support Camp Managers in completing documentation, incident reporting, attendance, staffing, and daily operational procedures.
Help oversee the quality and consistency of camp programming and activities across sites.
Provide direct operational support at camp sites as needed, including coverage for staffing shortages or challenging situations.
Assist with and implement school-year camps during non-summer months.
Work collaboratively with the Camp Director, Camp Managers, counselors, and other Recreation staff to maintain a positive and inclusive camp environment.
Perform other duties as assigned.
Build strong working relationships with Camp Managers and camp staff, maintain consistency across sites, identify operational concerns proactively, and communicate significant concerns and recommendations to the Camp Director in a timely manner.
Implement Emergency Action Plans and emergency response plans as needed.