Calypso Systems Analyst

Farmer Mac•Washington, DC

6d•$120,000 - $160,000•Remote

About The Position

Farmer Mac is seeking a hands-on, detail-oriented Calypso Systems Analyst to support the operation, configuration, testing, and continuous improvement of its Calypso platform, which runs on the Nasdaq CapCloud managed service. The role combines technical and functional platform support, system configuration, requirements analysis, testing, and documentation. The analyst will partner with the Calypso Platform Manager and work with business and technology teams to assess changes, resolve issues, and improve the platform. The position can be performed remotely, with limited travel to Farmer Mac’s headquarters in Washington, DC. Farmer Mac’s Presence with a Purpose work environment provides flexibility while creating opportunities for teams to meet in person. Occasional work outside core hours may be required for planned upgrades, releases, production events, unplanned issues, and time-sensitive projects. The typical starting salary range is $120,000–$160,000, with wages varying based on experience and geography. The position also offers a performance-based bonus and equity-based awards; individual compensation will be commensurate with experience.

Requirements

At least five years of experience as a systems analyst, business systems analyst, or application support analyst in capital markets, treasury, or financial services.
At least three years of hands-on Calypso experience.
Working knowledge of Calypso configuration, including workflows, static data, scheduled tasks, messaging, reporting, and security setup, and familiarity with the Calypso trade lifecycle from capture through settlement and accounting.
Proficiency in SQL, preferably Oracle, for data investigation, validation, and troubleshooting.
Experience defining clear, testable requirements, writing functional specifications, and supporting UAT and production deployments.
Experience with incident and problem management, root cause analysis, and working with a vendor-managed or cloud-hosted platform.
Experience with change management, SDLC, and IT general controls.
Strong analytical and problem-solving skills, including the ability to diagnose complex issues and drive them to resolution.
Excellent written and verbal communication skills for technical and nontechnical audiences.
Strong organizational skills and attention to detail; ability to manage multiple priorities and deadlines and work independently in a remote environment.

Nice To Haves

Experience with Calypso testing tools such as the Calypso Automated Test Tool (CATT) is strongly preferred.
Familiarity with reading Calypso logs, scripting, or Java.
Experience with tools such as ServiceNow, Azure DevOps, or Jira.
Experience in financial services, particularly treasury, capital markets, or secondary market operations.
Relevant credentials such as Nasdaq Calypso Technical, Functional, or Certified Administrator, ITIL Foundation, or similar certifications.
A bachelor’s degree is strongly preferred, ideally in Information Systems, Computer Science, Finance, Business, or a related field.

Responsibilities

Develop and maintain knowledge of Farmer Mac’s Calypso instance and its business rules, configurations, products, workflows, static data, accounting rules, interfaces, and reports; use this knowledge to assess changes, resolve issues, and advise business and IT partners.
Coordinate Calypso support tickets by helping triage issues, providing technical and functional analysis, validating fixes, confirming resolution with business users, escalating complex or recurring issues, and identifying trends and root causes.
Configure and maintain Calypso workflows, static and reference data, products, accounting rules, reports, and user and security roles; deliver approved enhancements under the change management process and maintain supporting evidence.
Elicit, document, and prioritize requirements with the Calypso business owner and stakeholders; conduct gap analysis and recommend configuration-based solutions.
Plan and execute system, regression, and user acceptance testing for enhancements, patches, and releases; document test cases, results, and defects, and support UAT and sign-off.
Work with Quality Engineering to build and maintain automated Calypso regression tests, including test data, environment readiness, and result analysis, using Calypso testing tools where applicable.
Support version upgrades and vendor releases, including impact analysis, environment validation, testing, cutover, go-live support, and post-release hypercare.
Use SQL and Calypso reporting tools to investigate data issues, validate results, and support reconciliation; monitor and troubleshoot interfaces and data feeds between Calypso and upstream and downstream systems.
Administer user access and role changes, support periodic access reviews, maintain documentation for IT general control, audit, and SOX expectations, and provide evidence for internal and external audit requests.
Maintain runbooks, configuration documentation, support procedures, and user guides; provide cross-training to reduce key-person risk.
Serve as a point of contact for Calypso users, communicate issue status and planned changes, and explain technical topics to nontechnical audiences.
Identify opportunities to automate manual processes and improve platform performance and resilience, including through AI and related tools.