Calling Agent
Hand & Stone - Revive Houston•Richmond, TX
•$12 - $15
About The Position
The Calling Agent supports customer communication across all seven spas from a centralized office. The role focuses on handling EFT-related messages and follow-up, making outbound calls about current specials and promotions, and helping customers connect with the appropriate spa. This is a centralized calling role, not an individual spa front-desk position.
Responsibilities
- Handle EFT-related customer messages and follow-up using approved procedures.
- Make outbound calls to share current spa specials and promotions.
- Help interested customers schedule appointments at the appropriate spa.
- Maintain clear notes on customer conversations and follow-up needs.
- Coordinate customer questions and unresolved issues with the appropriate spa team.
- Treat customer and membership information confidentially and communicate professionally.
Benefits
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free food and snacks
- Wellness resources
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
