Full Time Bilingual French Remote Call Centre Specialist - Ontario

TigerTel•Toronto, ON

6d•Remote

About The Position

We are looking for energetic, welcoming, and professional individuals with great attention to detail to join our team. We offer paid training, great ongoing support, and health and dental benefits/RRSP upon completion of probation. Our positions require candidates that are very detail-oriented and process information logically. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!

Requirements

A friendly and upbeat voice and a positive attitude
Good grammar and spelling as well as a professional demeanor
Computer skills in a Windows-based environment
Customer Service: 1 year (Required)
Punctual with great attendance
Fast learner and be able to type well (at least 35 words per minute)
Be a 'team player'!
Secondary School (Required)

Nice To Haves

Call Centre Experience: 1 year (Preferred)
High school or equivalent (Preferred)

Responsibilities

Managing inbound phone calls from our clients (we are not a telemarketing centre)
Professionally greet callers, provide and request required information
Relay and route critical messages to on-call personnel by prioritizing emergency calls
Responding to customer requests professionally and with accurate information