Full Time Bilingual French Remote Call Centre Specialist - Ontario
TigerTel
•$22•Remote
About The Position
We are looking for energetic and professional individuals with great attention to detail to join our team. We provide paid-training, great on-going support and health and dental benefits/RRSP upon completion of probation. Our positions require candidates that are very detail oriented and process information logically. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!
Requirements
- A friendly and upbeat voice and a positive attitude
- Good grammar and spelling as well as a professional demeanor
- Computer skills in a Windows-based environment
- Customer Service: 1 year (Required)
- Punctual with great attendance
- Fast learner and be able to type well (at least 35 words per minute)
- Be a 'team player'!
- Education: Secondary School (Required)
Nice To Haves
- Call Centre Experience: 1 year (Preferred)
- High school or equivalent (Preferred)
Responsibilities
- Managing inbound phone calls from our clients (we are not a telemarketing centre)
- Professionally greet callers, provide and request required information
- Relay and route critical messages to on-call personnel by prioritizing emergency calls
- Responding to customer requests professionally and with accurate information
Benefits
- RRSP with (company matching)
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
