Call Center Representative
About The Position
Join our dynamic team as a Call Center Representative, where you'll play a key role in delivering exceptional customer service and support while helping us create memorable experiences for our members! As a Call Center Representative at Meridian Trust, we are looking for team members who are passionate and enthusiastic about delivering exceptional customer service to our members. Most of the day is spent communicating by phone, chat, email or Interactive Teller Machine (ITM) assisting our members with financial transactions. These transactions vary from verifying account balances, transferring funds, collecting loan payments, reordering debit cards, reissuing pin numbers, and more. This position is an in-office position and will be required to work a rotating Saturday schedule from 8:45a.m. to 12:15p.m.
Requirements
- Excellent communication skills.
- Strong computer skills and great attention to detail.
- Enjoy a fast-paced team environment.
- No call center experience required.
- Passionate about customer service.
- Strong computer skills.
Nice To Haves
- Previous experience is helpful.
Responsibilities
- Communicating by phone, chat, email or Interactive Teller Machine (ITM) assisting members with financial transactions.
- Verifying account balances.
- Transferring funds.
- Collecting loan payments.
- Reordering debit cards.
- Reissuing pin numbers.
Benefits
- Medical
- Dental
- Vision
- 401k with employer match
- Employer-paid life insurance
- Paid holidays
- Paid time off
- Flexible spending accounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
