Nighttime Call Center Representative
Apex Service Partners•Charlotte, NC
•Onsite
About The Position
Dilling Heating Cooling Plumbing and Electrical is seeking a Call Center Representative in Charlotte, NC. This company offers a small business feel with large business growth and stability, dedicated teams, and rewards for contributions. They prioritize employees through ongoing training and benefits like full benefits and a 401k match.
Requirements
- Customer Service/Call Center: 1 year (Preferred)
- Strong attention to details
- Conscientious, team player
- Desire to help serve customers
- Honesty, integrity, quality craftsmanship and a good attitude
- Must pass a background check and drug screen
Nice To Haves
- Service Titan experience is a plus
Responsibilities
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
Benefits
- Full Benefits: Medical, Prescription, Dental, and Vision plans
- Disability & Term Life Insurance
- Matching 401k benefits
- Ongoing training & development with clear pathways for growth
- Paid Holidays & PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
