Nighttime Call Center Representative
About The Position
Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Call Center Representative in the area. We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.
Requirements
- Strong attention to details
- Conscientious, team player
- Desire to help serve customers
- Honesty, integrity, quality craftsmanship and a good attitude
- Must pass a background check and drug screen
Nice To Haves
- Customer Service/Call Center: 1 year (Preferred)
- Service Titan experience is a plus
Responsibilities
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
Benefits
- Medical
- Prescription
- Dental
- Vision plans
- Disability & Term Life Insurance
- matching 401k benefits
- Ongoing training & development
- Paid Holidays
- PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
