Call Center Representative - Client Assistance - Greenwood, IN

Noah's Animal Hospitals • Greenwood, IN

1d • Onsite

About The Position

As a Client Call Center Representative, your exceptional phone skills will directly contribute to providing competent and compassionate health care for pets and a warm, memorable experience for their human families. Our ideal team member will understand the importance of exceptional client service and patient advocacy, and how it relates to helping choose the best preventive and urgent care for pets. Additionally, the right person should have a positive attitude, an ability to work efficiently under pressure, and is passionate to learn and grow in our practice, as well as their career. We’re looking for an enthusiastic, compassionate, and skilled Client Call Center Representative to help us continue to be "The Best Friend to our Clients' Best Friends." If you are looking for a family atmosphere that appreciates the value of pet healthcare, wants to learn, grow, and develop advanced skills into a long-term career, you have found the right place! This position works out of our Noah’s Stop 11 location and accepts calls for all of Noah’s Animal Hospitals.

Requirements

• High School Diploma or equivalent required.
• One-year related experience required.
• Exceptional phone skills.
• Positive attitude.
• Ability to work efficiently under pressure.
• Passion to learn and grow in the practice and career.

Nice To Haves

• Client service experience preferred.
• Bi-Lingual Spanish Speaking candidates.

Responsibilities

• Accept calls for all of Noah’s Animal Hospitals.
• Provide competent and compassionate health care for pets.
• Provide a warm, memorable experience for pet owners.
• Understand the importance of exceptional client service and patient advocacy.
• Assist clients in choosing the best preventive and urgent care for pets.

Benefits

• Industry Leading Pay with opportunities for bonus, overtime, and increases
• Paid Time Off
• Paid Holidays
• Comprehensive Benefits (Health, Vision and Dental)
• $100 Scrub Allowance
• Discounts on services provided and products dispensed for your own personal pets
• An Employee Assistance Program – for you and your household
• Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life
• Multi-Level Development Program designed to systematically increase knowledge and skillset

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED