Call Center - Inside Sales Agent (On-Site) - Part Time
About The Position
Mad City Windows & Baths, part of the Renuity family, is expanding its Call Center Inside Sales team. They are looking for motivated, outgoing individuals ready to learn, grow, and win. Mad City is a trusted home remodeling brand in the Midwest, powered by Renuity’s nationwide network. The company aims to transform the home improvement industry with faster, easier, stress-free experiences for homeowners. As a Call Center Inside Sales Agent, you will support homeowners exploring remodeling projects by qualifying interest, setting appointments, and providing an exceptional first impression. You will work with customers across all Mad City markets and help guide them toward solutions they love.
Requirements
- Strong communication skills and an outgoing personality
- Motivated, competitive, goal-driven energy
- Professional presence and a team-first mindset
- Reliability and consistency in attendance and performance
- Ability to multitask, prioritize, and stay organized
- Comfort navigating technology and computer applications
Nice To Haves
- No call center experience needed; the company will teach the skills.
Responsibilities
- Manage inbound and outbound calls in a fast-paced call center environment
- Partner with scheduling teams to verify appointments and confirm with customers
- Utilize pre-built scripts to engage customers and work with them to find solutions to their home project needs
- Participate in regular department contests and achieve both personal and team goals
Benefits
- Medical, dental, vision, life, and disability insurance
- Paid parental leave
- 401(k) retirement savings program
- Generous PTO + paid holidays
- Continuous team events, incentives, and company celebrations
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
