Call Center Customer Service Representative
University of Wisconsin Hospitals and Clinics Authority•Rockford, IL
•Hybrid
About The Position
The Call Center Customer Service Representative is a per diem position with a Monday–Friday schedule of 8:00 a.m.–5:00 p.m. It is hybrid, with in-person work at 2404 Charles St. The posting describes the role as part of UW Health in northern Illinois and highlights its commitment to employee development, shared governance, employee voice, social impact, and belonging.
Requirements
- One year of experience in a call center environment.
Nice To Haves
- Previous receptionist or customer service experience.
- Medical clinic or hospitality experience.
Benefits
- Competitive pay and comprehensive benefits package, including PTO, medical, dental, vision, retirement, short- and long-term disability, paternity leave, adoption assistance, and tuition assistance.
- Annual wellness reimbursement.
- Opportunity for on-site day care through UW Health Kids.
- Tuition reimbursement for career advancement, including fully funded programs.
- Career growth opportunities to support professional development.
- Strong shared governance structure.
- Commitment to employee voice.
- Additional compensation may include evening, night, and weekend shift differentials, overtime, and on-call pay.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Education Level
No Education Listed
