Call Center Customer Service Representative
About The Position
Bath Fitter is hiring Customer Service Specialists for an in-office position in Etters, Pennsylvania. The company specializes in tub and shower remodeling, with installations that can be completed in as little as one day and projects backed by a lifetime parts-and-labor warranty. The role involves helping customers with questions, arranging appointments, discussing remodeling options, and maintaining customer information. Paid two-week classroom and on-the-floor training is provided. The company describes opportunities for advancement and performance evaluations every 30 days. Compensation includes a set hourly rate, shift differential, and an uncapped bonus structure.
Requirements
- Reliable transportation is required because this is an in-office position in Etters, Pennsylvania.
- High school diploma or GED.
- Previous customer service experience is preferred.
Nice To Haves
- Experience with Microsoft Office.
- Previous customer service experience.
Responsibilities
- Assist customers with product or service questions.
- Set up appointments for potential customers.
- Discuss the company's remodeling options with customers.
- Verify and update customer information in the database.
Benefits
- Paid two-week classroom and on-the-floor training.
- Room to grow within the company.
- A set hourly rate plus shift differential and an uncapped bonus structure.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
