Call Center Coordinator

Coleman Worldwide Moving • Midland City, AL

2d

About The Position

The QIO Coordinator will field incoming and outgoing calls for all potential customers that are relocating under the consumer channel and assist with booking moves. Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!

Requirements

• High School diploma or GED
• Computer skills including Windows, Microsoft Office, Microsoft Outlook, and general internet capabilities, as well as company software
• Organizational skills
• Good telephone etiquette
• Good interpersonal skills
• Excellent customer service skills

Nice To Haves

• Prior call center experience

Responsibilities

• Set appointments with customers for Coleman branch offices
• Assist with managing multiple calendars
• Notify Moving Consultants of their appointments via email or phone
• Document of all tasks and records that are updated
• Assist branches with management of sales leads
• Utilize multiple computer programs to coordinate the many components of an international move

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED