Call Center Associate

Salina Regional Health Center • Salina, KS

1d • Onsite

About The Position

Operates SRHC customer call center for the health center as a single access contact to the public, patient, physician and internally in a busy consolidated call center environment. Provides routine information, on-call schedule information, monitors alarms, pages codes and directs calls to appropriate areas for all campuses. Responsible for answering calls to the main number at SRHC as well as the SRHC Physician Exchange. Also responsible for proper administration of radio paging and alarm notification for multiple campuses.

Requirements

• Must be 18 years old
• Must pass typing test at 35 wpm or more

Responsibilities

• Operates SRHC customer call center for the health center as a single access contact to the public, patient, physician and internally in a busy consolidated call center environment.
• Provides routine information, on-call schedule information, monitors alarms, pages codes and directs calls to appropriate areas for all campuses.
• Responsible for answering calls to the main number at SRHC as well as the SRHC Physician Exchange.
• Responsible for proper administration of radio paging and alarm notification for multiple campuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED