CALL CENTER

Sloane Automotive • Cheltenham Township, PA

6h • Onsite

About The Position

We are a successful family-owned automotive group located in Glenside, PA, looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working on the telephone. You will be working in an Inbound/Outbound call center that schedules appointments for our Service Department. No cold calling! Our central scheduling office is located within our Sloane Toyota of Glenside location with new, state of the art systems in place. This position is an excellent entry into the automotive industry or a step for advancement. Candidates with a service cashier, receptionist, or appointment scheduler backgrounds are encouraged to apply.

Requirements

• Proven customer service experience (minimum 1 – 3 years)
• Demonstrate excellent phone and verbal communication skills
• Experience with heavy inbound and outbound calls (no cold calling required)
• A highly professional approach and appearance
• Must speak clearly and have a pleasant phone manner
• A demonstrated dedication to customer service
• The ability to instantly build rapport with clients
• Organization, self-discipline and a quick learner
• Must be able to work a flexible schedule including Saturdays
• Must be able to pass a background check and drug screening

Nice To Haves

• Bilingual a plus but not required

Responsibilities

• Making inbound and outbound calls to schedule appointments for the Service Department.
• Utilizing new, state-of-the-art systems for scheduling.
• Building rapport with clients.

Benefits

• Competitive Payrate
• Great company benefits
• A clearly defined career path designed for personal and professional growth
• The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere
• Growth opportunities
• Paid training & employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed