Call Center Representative

Bath Planet • Caldwell, ID

2d • $50,000 - $80,000 • Onsite

About The Position

Kingdom Vision Builders LLC, serving Boise, ID and surrounding areas, is seeking a motivated and customer-focused Call Center Representative to join our growing team. If you enjoy helping people, have strong communication skills, and want to be part of a fun, family-oriented company, we want to hear from you.

Competitive annual salary of $50,000 - $80,000
Medical, Dental, and Vision Insurance
Paid Vacation
Casual dress environment
Fun and friendly atmosphere
Small family-owned business culture
Growth opportunities with an industry leader

The Call Center Representative is responsible for contacting homeowners by phone, scheduling qualified appointments for free in-home consultations, updating customer information, and assisting potential customers who respond to our advertising campaigns. Exceptional customer service skills and a positive attitude are essential for success in this role.

Requirements

• 1 to 3 years of customer service, call center, telemarketing, sales, or marketing experience preferred
• Strong verbal and written communication skills
• Excellent customer service abilities
• Comfortable speaking with homeowners over the phone
• Basic computer skills and data entry experience
• Ability to multitask in a fast-paced environment
• Positive attitude and strong work ethic

Nice To Haves

• Product training provided

Responsibilities

• Contact homeowners to schedule qualified appointments for our sales team
• Deliver and adapt company scripts to engage prospective customers
• Answer homeowner questions and overcome objections professionally
• Accurately collect and enter customer information into company systems
• Confirm appointments and maintain scheduling accuracy
• Follow up with prospective customers as needed
• Answer inbound calls from homeowners responding to advertisements
• Update lead information and customer records
• Maintain reports and track appointment activity
• Perform quality control and follow-up calls
• Work closely with the sales team to ensure a positive customer experience

Benefits

• Medical
• Dental
• Vision
• Paid Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed