Call Center Agent

AV Taxi Rides • Milwaukee, WI

1d • $17 - $26

About The Position

AV Taxi Rides is seeking a reliable, customer-focused Call Center Agent to provide customer support, schedule rides, and coordinate transportation services. The role provides professional assistance to customers while supporting daily operations in a fast-paced call center environment.

Requirements

• High school diploma or equivalent.
• Strong verbal communication skills.
• Basic computer and data entry skills.
• Ability to multitask in a fast-paced environment.
• Professional phone etiquette.

Nice To Haves

• Bilingual skills.

Responsibilities

• Answer inbound customer calls regarding transportation services.
• Resolve customer concerns and escalate issues when appropriate.
• Coordinate with dispatch teams regarding ride updates.
• Maintain accurate customer records and call documentation.
• Provide professional and courteous customer support.
• Handle high call volumes efficiently.

Benefits

• Paid training.
• Flexible scheduling.
• Paid time off.
• Advancement opportunities.
• Supportive work environment.
• Performance-based incentives.
• Employee transportation discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED