Call Center Agent - Days B
Hallcon•Lenexa, KS
•Onsite
About The Position
We’re seeking a reliable, detail-oriented Driver Call Center Agent to support critical rail personnel transportation operations. This is a fast-paced, in-office position ideal for someone who thrives in a structured environment, enjoys solving problems, and wants to make a real impact in the transportation industry.
Requirements
- Excellent attendance and reliability—your presence matters
- Strong typing and 10-key skills
- Solid phone communication and customer service abilities
- Comfortable working in an office environment
- High school diploma or equivalent
Nice To Haves
- 6+ months of dispatch or customer service experience
Responsibilities
- Coordinate and ensure timely coverage of driver trips
- Monitor trip accuracy and provide support where needed
- Escalate issues to field operations or customers when appropriate
- Maintain up-to-date and accurate records in our internal systems
- Communicate professionally with field management and other team members
- Take on additional tasks as assigned
Benefits
- Competitive pay
- Comprehensive benefits
- Exceptional growth potential and stability
- Casual, professional work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
