Remote Call Center/Outbound Sales 2nd Shift

American Home DesignGoodlettsville, TN
Remote

About The Position

American Home Design is hiring Part-time Remote Call Center Agents from 11am - 7:30 to schedule appointments for our sales team. Our agents are responsible for making outbound calls to potential customers who have shown some interest in our products and scheduling a free consultation with them. We have a robust marketing program that brings in new leads everyday. We are looking for experienced sales professionals who want a great opportunity while working remotely with a fun team! Are you pleasantly persuasive? Do you enjoy talking on the phone? Are you self-motivated and want to be rewarded for your efforts? If so, this position could be a great fit for you!

Requirements

  • Must have a quiet space to work and talk on the phone while at home.
  • Must have your own computer with reliable high speed internet and a headset.
  • 2+ years of sales experience
  • 1+ years of experience in a Call Center environment required
  • Be proficient navigating multiple browser tabs and troubleshooting computer issues as they arise
  • Professional and personable attitude
  • Energetic, enthusiastic, outgoing personality
  • Active listener
  • A written and conversational communicator
  • Persuasive and influential
  • Able to solve problems using critical thinking and logic
  • Self-motivated, directed and driven
  • Resilient to rejection and able to overcome obstacles and objections with a smile
  • Adaptable, teachable and willing to learn and keep on learning

Nice To Haves

  • Previous home improvement experience is a plus!

Responsibilities

  • Make 25-35 outbound calls each hour to prospects by telephone to schedule appointments.
  • Utilize our scripts to engage, excite, and persuade homeowners on why they should get more information.
  • Overcome objections with provided rebuttals.
  • Maintain a positive, can-do attitude in the face of rejection.
  • Reach and exceed weekly and monthly appointment goals.
  • Make notes in our CRM regarding your conversation.

Benefits

  • Work from the comfort of your home
  • Uncapped bonus opportunity
  • Paid professional training
  • Health Insurance, Life Insurance, Dental/Vision Insurance (Full-Time Employees)
  • Paid Time Off and Holiday pay
  • 401(k) with a company match
  • Opportunity for growth within the company
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