Cake Decorator

Harp's Food Stores•Mansfield, AR

11d

About The Position

The Cake Decorator supports bakery department operations and food production while maintaining quality, food safety, cleanliness, and customer service standards. The role includes department readiness, staffing support, price maintenance, inventory preparation, and attention to department financial goals. The Cake Decorator follows company and regulatory requirements for preparing, packaging, weighing or pricing, and labeling products for consumption. The position also supports replenishment and inventory processes, merchandising, stocking and rotation, display maintenance, sampling, and department zoning. The Cake Decorator uses and maintains equipment and tools according to procedure, follows approved cleaning practices, solves problems using critical thinking, and emphasizes product quality and personal and workplace safety. The role calls for dependable, professional conduct and respectful collaboration with customers, associates, peers, and supervisors. The Cake Decorator is expected to provide helpful, hospitable service, anticipate customer needs, and support Harps’ mission of offering value through competitive prices, quality and freshness, friendly service, and cleanliness. The position requires flexibility to work evenings, early mornings, weekends, and holidays as needed. Employment may be contingent on completion and evaluation of a PEP survey, drug screen, employment reference check, and criminal background check.

Requirements

Must be at least 18 years of age.
Ability to work a flexible schedule, including evenings, early mornings, weekends, and holidays as needed.
Ability to adapt to different situations and respond flexibly to shifting priorities and rapid change.
Ability to interpret, understand, and follow instructions.
Ability to move, lift, carry, and place merchandise and supplies weighing up to 25 pounds without assistance.
Frequently reach overhead and below the knees and perform pushing, pulling, squatting, kneeling, bending, stooping, crouching, and twisting, with or without bearing weight; occasional climbing is required.
Continuous repetitive motion with the hands and arms, such as grasping, gripping, and turning.
Stand and/or walk continuously throughout the shift.
Ability to visually locate merchandise and other objects and verify information, often in small print.
May be exposed to varied outdoor weather and indoor heat, cold, dust, and humidity.
May be exposed to cleaning solvents or other chemicals.
May be exposed to latex, eggs, nuts, soy, and wheat.
Employment may be contingent on completion and evaluation of a PEP survey, drug screen, employment reference check, and criminal background check.

Nice To Haves

High school diploma or GED equivalent preferred.

Responsibilities

Support bakery department operations, including readiness, staffing, price maintenance, policies and procedures, inventory preparation, department financial goals, cleanliness, and safe equipment use.
Support bakery replenishment and inventory processes, including ordering, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use, and inventory preparation.
Maintain merchandising and sales-floor standards through stocking, rotation, signing, displays, sampling, and department zoning.
Follow equipment procedures, including cleaning and maintenance requirements.
Follow company and food-safety guidelines for fresh-food preparation, production, and processing.
Package or wrap, weigh or price, and label products according to company and regulatory requirements.
Follow department cleaning standards and use approved equipment and chemicals, including in production areas and applicable service cases.
Define issues and use critical thinking and logic to find answers and solve problems.
Produce and promote high-quality products and services while following procedures that protect personal safety and the safety of others.
Build respectful, sincere relationships and treat customers and associates fairly.
Follow company policies and procedures, maintain timely attendance, comply with the dress code, help ensure a safe work environment, and complete other assigned duties.
Provide customer service in accordance with the SMILE Program and look for ways to help others.
Act with honesty, sound business ethics, accountability, and professionalism.
Anticipate and recognize customer needs, use customer information to improve products and services, and work to improve customer satisfaction.
Encourage teamwork, cooperation, and trust; support others and treat them fairly and respectfully.
Support Harps’ mission by striving to exceed customer expectations.