Cake Decorator

Food City (K-VA-T Food Stores Inc)•Oliver Springs, TN

10d•Onsite

About The Position

The Cake Decorator prepares and produces quality food and products to meet or exceed customer and company expectations. Duties include decorating specialty cakes, cupcakes, and cookies; using a photo cake computer; maintaining cookie, cake, and display cases; taking telephone orders for food and specialty cakes; and ensuring special cake orders are ready for customer delivery on time. The role also involves rotating and dating Food Service products, maintaining inventory and placing orders, and keeping the workstation and surrounding area neat and clean. Food Service Associates may be cross-trained in multiple areas with varying responsibilities. The position emphasizes courteous, efficient customer service and a friendly, positive working environment built on flexibility and teamwork. Associates are expected to attend on-site work during scheduled shifts and follow company time and attendance policies. Food City is a privately held, family-owned company whose mission is to run the best store in town. It encourages associates to participate in local civic organizations and offers flexible schedules. The company reports that associates own over 13% of the business through its employee stock ownership plan.

Requirements

Must be 18 years of age or older.
Ability to meet standard physical, mental, and visual demands.
Ability to understand and follow verbal and/or written instructions.
Ability to perform routine and repetitive tasks.
Ability to maintain constant contact and interaction with individuals at various levels on a daily basis.
Ability to attend on-site work during scheduled shifts.

Nice To Haves

Food Service experience is a plus, but not required.

Responsibilities

Provide efficient, courteous customer service in support of the company mission.
Maintain a positive attitude and help create a friendly, fun atmosphere through flexibility and teamwork.
Greet and speak with customers and provide prompt, courteous, and efficient service.
Prepare and produce quality food and products that meet or exceed customer and company expectations.
Decorate specialty cakes, including using a photo cake computer.
Decorate cupcakes and cookies.
Maintain cookie and cake cases and table cakes.
Take telephone orders for food and specialty cakes.
Assist with proper rotation and dating of Food Service products.
Maintain product inventory and place orders.
Keep the display case, workstation, and surrounding area neat and clean.
Ensure special cake orders are ready for customer delivery at or before the requested time.
Expect cross-training in multiple areas with varying responsibilities.
Attend on-site work during scheduled shifts and adhere to company time and attendance policies.