Cake Decorator

Giant Eagle•North Royalton, OH

About The Position

The Cake Decorator prepares and decorates cakes and other bakery products, maintaining quality, freshness, attractive displays, and food-safety standards. The role includes providing exemplary guest service, answering questions, making product suggestions, and taking special orders in person and over the telephone. Cake Decorators work as part of the Bakery team, supporting coworkers and contributing to a positive shopping experience.

Requirements

Satisfactory completion of a job-specific skills assessment.
6 to 12 months of experience or successful completion of the Giant Eagle Apprenticeship program.
At least 18 years of age.
Ability to lift up to 50 pounds.
Ability to prepare and decorate cakes and other products, including measuring and mixing ingredients and applying icing.
Ability to follow food-safety, safety, sanitation, and department procedures.
Teamwork, customer-service skills, and willingness to support coworkers and guests.

Responsibilities

Fill tables and cases with cakes by moving product from the preparation area to the sales area.
Follow procedures to help the store meet out-of-stock percentage goals.
Apply merchandising principles to generate sales and create appealing displays for guests.
Take special orders from guests by telephone and in person, and record orders accurately.
Check products in the sales area for dates and condition to maintain quality.
Document and record known daily losses.
Greet customers, help them locate products, answer questions, and make suggestions.
Prepare and decorate products for Bakery cases and displays; rotate products and follow code-dating procedures.
Ice and decorate cakes using prepared icing, spatulas, and icing bags.
Prepare icing and other products by reading recipes, measuring ingredients, and mixing products.
Maintain safety and sanitation standards, including proper product and equipment handling, cleanliness, housekeeping, emergency procedures, and proper lifting.
Maintain department procedures, daily setups, order-taking processes, copyright policies, and product rotation.
Stay current on product knowledge and procedures, including special orders, the cake program, portion control, seasonal items, and mixing colors.
Assist with Bakery backroom, cooler, and freezer efficiency by unloading deliveries.
Operate department equipment, including mixers, scales, airbrush guns, and knives, and use cut gloves and personal protective equipment.
Assist in other areas as required.
Support and inspire fellow Team Members and provide guests with excellent products and service.