PT Cake Decorator

Ahold Delhaize • Rock Hill, SC

3d

About The Position

The Cake Decorator works in the Deli Bakery Department and provides quality customer service while maintaining department standards in accordance with the standard practice manual. The role supports sales through excellent customer service and helps minimize shrink through proper use of standard practices. It involves understanding ingredients, mixes, icings, colors, and production standards; processing and displaying products according to company guidelines; and maintaining sanitation, food handling, and safety standards. The Cake Decorator also uses company tools and completes assigned training and other duties.

Requirements

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements for specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Ability to use computers and other communication systems required to perform job functions.
• Ability to perform repetitive hand and arm motions; bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds occasionally; and pull or push up to 75 pounds occasionally.
• Ability to stand 100% of the time and frequently walk short distances.
• Ability to handle substances associated with cleaning and packaging materials.
• Frequent reaching and grasping at waist level and occasional reaching above shoulder or below waist level.
• Ability to meet established volume activity standards for the position.
• Ability to tolerate extreme hot or cold temperatures for up to 20 minutes at a time.

Responsibilities

• Provide fast, friendly, accurate customer service and create a positive shopping experience.
• Maintain an atmosphere of enthusiastic customer awareness and be courteous and helpful to other associates.
• Understand ingredients, mixes, icings, and color coordination used in cake decorating.
• Understand and follow production standards and technical manuals for product processing and label placement.
• Maintain proper department and equipment sanitation and follow food handling and preparation requirements.
• Ensure ordering, receiving, preparation, conditioning, and display of merchandise comply with policies and guidelines.
• Understand and adhere to company guidelines, policies, and standard practices.
• Follow food safety and workplace safety procedures and correct unsafe conditions that could cause accidents.
• Report associate and customer accidents according to established procedures.
• Ensure compliance with local, state, and federal regulations.
• Wear the required Food Lion uniform and name badge, maintain a neat and clean appearance, and follow the dress code.
• Use company tools, including the average cost inventory system (ACIS) and computer-assisted ordering (CAO).
• Complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED