Cake Decorator

Giant Eagle•Avon Lake, OH

About The Position

The Cake Decorator prepares and decorates cakes and other Bakery products, ensuring that products are fresh, attractive, and meet department standards. The role includes providing exemplary customer service, helping guests locate products, answering questions, making suggestions, and taking special orders. The Cake Decorator works as part of a team, supports coworkers, and helps create a positive shopping experience through creativity, food knowledge, and a willingness to go the extra mile. The position involves preparing icing and decorated products from recipes, icing and decorating cakes, stocking Bakery cases and displays, rotating products, checking quality and dates, documenting known loss, and maintaining food safety, sanitation, cleanliness, and safety procedures. The Cake Decorator may also unload deliveries, maintain backroom and storage efficiency, operate department equipment, and assist in other areas as required.

Requirements

  • Satisfactory completion of a job-specific skills assessment.
  • 6 to 12 months of experience or successful completion of the Giant Eagle Apprenticeship program.
  • At least 18 years of age.
  • Ability to lift up to 50 pounds.
  • Teamwork, creativity, and a willingness to support coworkers and provide excellent guest service.

Responsibilities

  • Fill tables and cases with cakes by moving product from the prep area to the sales area.
  • Follow procedures to help the store meet out-of-stock percentage goals.
  • Apply merchandising principles to generate sales and delight guests.
  • Take special orders from guests in person and over the telephone, and accurately record Bakery product orders.
  • Check products in the sales area for dates and condition to maintain quality.
  • Document and record daily known loss.
  • Prioritize safety for Team Members, guests, and products.
  • Greet customers, help them locate products, answer questions, and make suggestions.
  • Inspire Team Members and guests with enthusiasm for food and a willingness to go the extra mile.
  • Handle products and equipment according to food-safety and safety guidelines.
  • Clean equipment, tables, utensils, floors, and other areas to meet safety and sanitation regulations.
  • Prepare and decorate products for Bakery cases and displays; rotate products, follow code-dating procedures, and ensure fresh products are available.
  • Follow safety, sanitation, emergency, cleanup, steritech, lifting, and housekeeping procedures to meet department standards.
  • Follow department procedures for daily setups, order taking, copyright policies, and product rotation.
  • Stay current on product knowledge and procedures, including product categories, special orders, the cake program, portion control, seasonal items, and mixing colors.
  • Ice and decorate cakes using prepared icing, spatulas, and icing bags.
  • Prepare icing and other cake products by reading recipes, measuring ingredients, and mixing products.
  • Assist with maintaining Bakery backroom, cooler, and freezer efficiency by unloading deliveries.
  • Operate department equipment, including mixers, scales, airbrush guns, knives, cut gloves, and personal protective equipment.
  • Assist in other areas as required.
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