Cake Decorator

Giant Eagle•Rocky River, OH

About The Position

The Cake Decorator is a member of the Bakery team responsible for preparing and decorating cakes and other products, keeping bakery cases and displays stocked with fresh products, and providing excellent customer service. The role involves creating attractive, delicious products, taking special orders, and helping guests find products and make choices. Team Members are expected to support one another, contribute to a positive team environment, and bring creativity, food knowledge, and a willingness to go the extra mile. The position also includes preparing icing and other products from recipes, decorating cakes, maintaining product quality and rotation, handling deliveries, and keeping work areas clean and safe. Decorators must follow food safety, sanitation, merchandising, safety, and copyright procedures and stay current on products and department processes.

Requirements

Satisfactory completion of a job-specific skills assessment.
Six to 12 months of experience or successful completion of the Giant Eagle Apprenticeship program.
At least 18 years of age.
Ability to lift up to 50 pounds.
Teamwork, creativity, and a willingness to support colleagues and provide excellent guest service.

Responsibilities

Stock tables and cases with cakes, moving product from the preparation area to the sales area.
Follow procedures to help the store meet out-of-stock percentage goals.
Apply merchandising principles to generate sales and enhance the guest experience.
Take special orders from guests in person and by telephone, and accurately record Bakery product orders.
Check product dates and condition to maintain quality; document or record known daily losses.
Greet guests, help them locate products, answer questions, and make suggestions.
Inspire Team Members and guests through enthusiasm for food and a willingness to provide extra service.
Handle products and equipment according to food safety and safety guidelines.
Clean equipment, tables, utensils, floors, and other areas to meet safety and sanitation requirements.
Prepare and decorate products for Bakery cases and displays, rotate products, and follow code-dating procedures.
Maintain safety and sanitation methods, emergency procedures, cleanup practices, steritech standards, proper lifting practices, and housekeeping standards.
Follow department procedures for daily setups, order taking, copyright policies, and product rotation.
Stay current on product information, special orders, the cake program, portion control, seasonal items, and color mixing.
Ice and decorate cakes using prepared icing, spatulas, and icing bags.
Prepare icing and other products by reading recipes, measuring ingredients, and mixing products.
Assist with Bakery backroom, cooler, and freezer efficiency, including unloading deliveries.
Operate department equipment, including mixers, scales, airbrush guns, and knives, and use cut gloves and personal protective equipment.
Assist in other areas as required.