Cake Decorator

Food City (K-VA-T Food Stores Inc)•Pikeville, KY

10d•Onsite

About The Position

The Cake Decorator prepares and produces quality food and products that meet or exceed customer and company expectations. The role decorates specialty cakes, cupcakes, and cookies, including using a photo cake computer, and maintains cookie, cake, and display cases. The decorator takes telephone orders for food and specialty cakes, maintains table cakes, assists with product rotation and dating, and is responsible for product inventory and ordering. Special cake orders must be ready for customer delivery at or before the promised time. The role also involves keeping the display case, workstation, and surrounding area neat and clean, providing courteous customer service, and contributing to a friendly, fun, customer-first environment through teamwork. Food Service Associates should expect cross-training in multiple areas with varying responsibilities. Food City describes itself as a privately held, family-owned company focused on serving customers and local communities. It offers flexible schedules and encourages associates to participate in local civic organizations.

Requirements

Must be 18 years of age or older.
Ability to meet standard physical, mental, and visual demands.
Ability to understand and follow verbal and/or written instructions.
Ability to perform routine and repetitive tasks.
Ability to interact constantly with individuals at various levels on a daily basis.
Ability to attend on-site work during scheduled shifts and adhere to company time and attendance policies.

Nice To Haves

Food Service experience is a plus, but is not required.

Responsibilities

Provide efficient, courteous customer service in support of the company mission.
Maintain a positive attitude and foster a friendly, fun atmosphere through flexibility and teamwork.
Greet and speak with customers and provide prompt, courteous, efficient service.
Prepare and produce quality food and products that meet or exceed customer and company expectations.
Decorate specialty cakes, including using a photo cake computer.
Decorate cupcakes and cookies.
Maintain cookie and cake cases and table cakes.
Take telephone orders for food and specialty cakes.
Assist with proper rotation and dating of Food Service products.
Maintain product inventory and place orders.
Keep the display case, workstation, and surrounding area neat and clean.
Ensure special cake orders are ready for customer delivery at or before the scheduled time.
Cross-train and perform varying responsibilities in multiple areas.