Cage Cashier - Cage Operations

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ

About The Position

Under the direction of Cage Supervisors and above, the Cage Cashier safeguards company funds and controls and accounts for funds at cage and general cashiering windows. The role performs high-volume cash and non-cash transactions for guests and internal customers courteously, accurately, and promptly. The Cage Cashier follows Internal Control policies and procedures, the company’s Responsible Gaming plan, and applicable state and federal regulations, including the Bank Secrecy Act and Anti-Money Laundering–Title 31 Compliance program. The position is responsible for an imprest bank while conducting external guest and in-house monetary transactions, balancing and issuing imprest banks to Food & Beverage and Hotel team members, accurately entering patron transactions into the company computer system, and preparing paperwork and balance sheets in accordance with New Jersey Gaming Regulations and Internal Controls. The role also transfers cash, chips, and checks between cages and departments; assists with replenishing casino-floor kiosks and troubleshooting kiosk machines; and participates in daily cage reconciliation. The Cage Cashier promotes positive public and team-member relations, maintains a clean and safe work area, supports responsible gaming and responsible alcohol service, and promptly and discreetly reports concerns, illegal acts, or ethics violations to appropriate managers or the Ethics Hotline. Other duties may be assigned. Pay rate is $20.00 per hour.

Responsibilities

  • Safeguard company funds and control and account for funds at cage and general cashiering windows.
  • Perform high-volume cash and non-cash transactions for guests and internal customers accurately, courteously, and promptly.
  • Manage the imprest bank while performing external guest and in-house monetary transactions.
  • Balance and issue imprest banks to Food & Beverage and Hotel team members.
  • Accurately enter patron transactions into the company computer system.
  • Prepare paperwork, balance sheets, and documents in accordance with New Jersey Gaming Regulations and Internal Controls.
  • Transfer cash, chips, and checks between cages and/or departments accurately and efficiently.
  • Assist the Kiosk bank in replenishing casino-floor kiosks.
  • Assist Slots with troubleshooting kiosk machines.
  • Follow department policies and procedures and participate in daily cage reconciliation using accurate transaction and balancing practices.
  • Comply with Federal Title 31 laws and applicable regulations and internal controls.
  • Support responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Promote positive public and team-member relations.
  • Maintain a clean, safe, hazard-free work environment within the area of responsibility.
  • Promptly and discreetly notify managers and/or the Ethics Hotline of observed illegal acts or internal ethics violations.
  • Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, prescription, life, accident, pet, and legal benefits
  • 401(k) with company match
  • Paid time off
  • Holiday pay
  • Free meals, uniforms, and parking
  • Discounts at Hard Rock properties around the globe
  • Eligibility to participate in the discretionary annual bonus program
  • Training and leadership development programs
  • Wellness programs, including onsite information and fitness seminars
  • Team Member Resource Groups
  • Recognition programs
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