Cage Cashier

Caesars Entertainment•Chandler, OK

About The Position

The Cage Cashier provides prompt, friendly, and courteous service to guests while following company and gaming regulations. The role handles confidential transactions involving cash, checks, coins, tokens, gaming chips, and credit-card cash; counts money and chips; reconciles banks; orders currency; and supplies coins or chips to other cashiers. The cashier processes funds transactions for the cashiering department and other casino personnel, including new check-cashing applications, and records transaction information on reports and forms. Transactions are performed under surveillance, and the role maintains internal controls by reporting errors and discrepancies. The Cage Cashier collaborates with the workgroup and support departments to support player satisfaction, shares relevant information with coworkers and management, and works with team members toward common goals. The position requires courteous, professional, discreet communication and confidentiality regarding player accounts, finances, files, records, and lists. Team members are expected to follow the Everyone Greets Everyone policy, attend mandatory meetings and pre-shift BUZZ sessions, meet attendance guidelines, and comply with applicable state, federal, and regulatory policies. Other duties may be assigned. The work includes duties associated with hard-count and soft-count teams. The cashier must be able to work in count rooms and casino areas that may contain secondhand smoke, dust, loud noises, and bright lights, and must be available for a varied schedule that includes nights, weekends, and holidays as needed, as well as reasonable overtime when required.

Requirements

At least 21 years of age.
High school diploma or GED required.
Ability to read, write, speak, and understand English.
Ability to add, subtract, multiply, and divide without a calculator.
Must be able to pass mandated regulation and department testing.
Must have employee relations skills.
Strong organizational, analytical, and verbal and written communication skills.
Must be willing to serve customers from a variety of backgrounds.
Must be able to get along with coworkers and work as a team.
Must present a well-groomed, professional appearance.
Must meet attendance guidelines and comply with state, federal, and regulatory policies and procedures.
Must be willing and able to work a varied schedule, including nights, weekends, and holidays, and reasonable overtime when required.
Must be able to respond to visual and aural cues.
Must be able to maneuver in and around count rooms and respond calmly in crisis and stressful situations, including employee conflicts.
Must be able to push and pull carts and carry boxes of currency weighing up to 75 pounds.
Must be able to grip objects and use fingers effectively when counting and handling currency.
Must be able to differentiate chip denominations and determine currency authenticity.
Must be able to stand for extended periods and bend, stoop, reach, kneel, and twist as necessary.
Must be able to operate a computer, ten-key adding machine, and money counter.
Must be able to work in areas containing secondhand smoke, dust, loud noises, and bright lights.

Nice To Haves

One year of previous United States currency money-handling work experience is preferred.

Responsibilities

Provide prompt, friendly, courteous service to guests while following company and gaming regulations.
Conduct transactions confidentially and maintain the confidentiality of player accounts, finances, files, records, and lists.
Handle money, including cashing checks and converting coins, tokens, and gaming chips into currency.
Count money and chips and reconcile banks.
Order currency to refill supplies.
Accept, deliver, and issue credit-card cash to customers.
Dispense coins and chips to other cashiers.
Process funds transactions for the cashiering department and other casino personnel.
Perform transactions under surveillance.
Process new check-cashing applications.
Record transaction information on reports and forms.
Maintain internal controls and report errors and discrepancies.
Collaborate with coworkers and support departments to ensure player satisfaction and share relevant information with coworkers and management.
Follow the Everyone Greets Everyone policy and attend mandatory meetings and pre-shift BUZZ sessions.
Perform the job duties of hard-count and soft-count team members.
Perform other duties as assigned.