Cage Cashier - Cage Operations

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

About The Position

The Cage Cashier controls and accounts for transactions at cage windows, the main bank, chip bank, and check bank under the direction of the Cage Operations Manager. The role performs high-volume cash and non-cash transactions for guests and internal customers accurately, courteously, and promptly. It also involves handling and balancing impress banks, documenting and reconciling transactions, transferring cash, chips, and checks, and following gaming regulations, internal controls, and department procedures. The position requires strong interpersonal, team-building, cash-handling, and counting skills; the ability to learn company and vendor computer systems; and the ability to work in a fast-paced environment while following strict controls. Team members are expected to provide memorable guest service, maintain a professional and enthusiastic demeanor, promote positive relations, and help maintain a clean, safe work area. Work may involve casino environmental factors such as secondhand smoke and excessive noise, and frequently requires standing, walking, handling objects, reaching, communicating, and lifting or moving up to 50 pounds. The company gives hiring and employment preference to qualified Native Americans, with first preference to members of the Seminole Tribe and second preference to members of other federally recognized Native American Tribes. Final candidates must obtain gaming licensure through a background check, which may include credit and criminal background checks and a drug screen.

Requirements

Excellent interpersonal and team-building skills.
Strong cash-handling and counting skills.
Ability to work flexible schedules, including nights, weekends, and holidays.
Ability to provide guest service that creates a positive, memorable entertainment experience and encourages guests to return.
Ability to develop proficiency with company and vendor computer systems.
Commitment to routinely exceeding position responsibilities in support of organizational goals.
Enthusiastic, outgoing, professional demeanor.
Ability to work in a very fast-paced environment while adhering to strict guidelines and controls.
Ability to frequently stand, walk, handle or feel objects, reach, talk or hear, and taste or smell; frequently lift and/or move up to 50 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Final candidates must obtain gaming licensure through Seminole Gaming Compliance and Regulations background checks, which may include a credit check, criminal background check, and drug screen.

Responsibilities

Comply with Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
Control and account for transactions at cage windows, the main bank, chip bank, and check bank.
Handle the impress bank issued and perform monetary transactions for guests and internal customers.
Balance and issue impress banks to team members.
Accurately enter patron transactions into the company computer system.
Prepare paperwork, balance sheets, and documents according to Standards and Procedures and Internal Controls, and sign documents legibly as required.
Transfer cash, chips, and checks between cages and/or departments accurately and efficiently.
Follow department policies and procedures and apply accurate transaction and balancing practices to maintain the integrity of Cage operations.
Participate in the daily cage reconciliation process.
Comply with Federal Title 31 procedures.
Discreetly notify appropriate managers of concerns or observations related to responsible gaming and responsible alcohol service.
Promote positive public and team-member relations.
Maintain a clean, safe, hazard-free work environment within the area of responsibility.
Perform other duties as assigned.