Cafe Supervisor

Talent Acquisition at Blue Water•Lincoln, DE

1d•$16 - $18•Onsite

About The Position

Blue Water is a fast-growing hospitality company that has been bringing joy through RV resorts, campgrounds, hotels, and attractions since 2002. They create unforgettable guest experiences across various properties. The Cafe Supervisor plays a pivotal role in overseeing retail operations, coordinating shipping and receiving, setting up displays, and assisting customers and welcome center staff. This role is responsible for maximizing the overall efficiency of store operations, including food and beverage outlets and goods.

Requirements

High School diploma or enrolled to achieve a degree.
1-3 years’ work experience in retail sales and operations with a proven history of meeting and exceeding store sales and operations targets and goals.
Excellent interpersonal capabilities.
Ability to organize and prioritize tasks.
Capable of solving problems and resolving issues.
Focus on customer experience with proven superior customer care experience.
Strong negotiation, analytical, and influencing skills, effective leadership, and team-building tactics.

Nice To Haves

Knowledge in the Food and Beverage industry (preferred)
Serve Safe Certification (Preferred)

Responsibilities

Manage and coach Retail & F&B staff.
Manage different departments within the store, including the Café.
Complete Food Handling and ABC Manager certifications.
Develop pricing strategies, regularly assessing costs, and adjust.
Establish daily promotional strategies by implementing coupons, sales, and discounts.
Enhance store presentation by keeping displays organized and well-stocked, ensuring a neat, fully stocked appearance.
Find current and future trends that appeal to consumers and are relevant to camping.
Maintain inventory to guarantee item availability, ensuring stock levels are kept.
Ensure accuracy, prompt completion, and submission of monthly inventory reports.
Verify promotions' accuracy and proper presentation according to company and brand standards.
Utilize technology to record sales data for analysis and planning.
Uphold store cleanliness and adhere to health and safety measures.
Operate register functions and adequately open/close out at the end of each day.
Ensure the property is clean, orderly, well-manicured, and guest-ready at all times, including the café's outdoor patio.
Schedule varies to cover opening and closing shifts, weekdays and weekends.
Performs other duties as assigned.