CAFE SERVICES ASSISTANT

The Christ Hospital Health Network • OH, OH

1d

About The Position

Responsible for performing entry-level job functions in the cafeteria and/or coffee shop, including setup and serving food, operating a cash register, providing excellent customer service, and maintaining sanitation. The position supports café and coffee shop operations, follows food and physical safety protocols, and may provide relief in other areas as needed.

Requirements

• One year of customer service and/or food service experience.
• Related food service knowledge and skills.
• Customer service skills.
• Basic reading, writing, and math skills.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Greet customers, identify oneself when appropriate, recognize customers, make eye contact, anticipate customer needs, and communicate in a positive, prompt, helpful, and courteous manner.
• Maintain an appropriate professional appearance suitable for working behind the cafeteria line and at the register, and maintain knowledge of menu item ingredients and prices.
• Operate the cash register quickly and accurately; assist customers with bagging carry-out orders, obtaining meal trays, and reaching dining room tables when needed.
• Take cash register readings at appropriate times; accurately and promptly complete cashier reports; mark voids correctly; submit voids, coupons, and meal tickets to the Team Lead or FANS Manager daily.
• Count the cash drawer before and after each shift; accurately count cash receipts, record them on the daily cash sales report, and submit cash reports to the FANS Manager daily.
• Maintain clean and sanitary conditions in the café or coffee shop and handle food properly during service.
• Follow HACCP principles and hospital and Health Department standards; record food temperatures in HACCP logs as needed; label and date items according to departmental guidelines; and complete and document daily, weekly, and monthly cleaning assignments.
• Report food safety, physical safety, and other safety concerns to a FANS Manager.
• Attend meetings as required to enhance knowledge, job skills, and communication within the department.
• Follow acceptable practices for safety, sanitation, infection control, quality control, and customer relations.
• Perform other duties or responsibilities as assigned or needed, including assisting in other areas as relief.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed