Cafe Manager

Imagination Station•Toledo, OH

About The Position

The Café Manager oversees the daily operations of the Atomic Cafe, ensuring efficient, profitable, high-quality service and a positive visitor experience. The position manages café staff, food safety and cleanliness standards, service performance, budgets, inventory, and customer service. The role reports to the Director of Operations.

Requirements

  • Three years of progressive responsibility in food service management.
  • Proven experience managing staff and operations in a food service environment.
  • Strong understanding of food safety regulations and sanitation practices.
  • Excellent organizational, leadership, and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Responsibilities

  • Oversee the daily operations of the Atomic Cafe, ensuring smooth and efficient service.
  • Train and supervise café team members, set performance standards, and conduct regular evaluations.
  • Create team schedules, manage shifts, and address staffing needs.
  • Develop and implement a training program emphasizing cleanliness, sanitation requirements, and food safety regulations.
  • Oversee cash handling, financial transactions, and end-of-day reconciliations.
  • Maintain high customer-service standards and address issues or feedback promptly and professionally.
  • Ensure compliance with health and safety regulations and food safety certifications.
  • Monitor and manage budgets, track expenses and revenue, and work toward profitability goals.
  • Manage inventory, ordering, and supplies to maintain optimal levels and minimize waste.
  • Develop and implement strategies to improve visitor experience and satisfaction.
  • Collaborate with internal departments to create special event menus and seasonal offerings.
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