Café Attendant

Sonesta International Hotels Corporation • Sonesta Select Phoenix Camelback, AZ

9d

About The Position

The Café Attendant supports daily café operations and creates welcoming guest experiences through friendly service, light food preparation, and buffet or grab-and-go service. The role involves keeping café and service areas clean, stocked, organized, and guest-ready, and supporting breakfast, catering, banquet, and high-volume service periods as needed. The position works closely with Culinary, Stewarding, and Food & Beverage teams to support smooth operations and guest satisfaction.

Requirements

• Ability to work efficiently in a fast-paced hospitality environment.
• Strong communication, teamwork, and guest service skills.
• Positive, friendly, service-focused, and team-oriented attitude.
• Strong attention to cleanliness, organization, food presentation, and operational detail.
• Flexible availability, including mornings, weekends, holidays, and event support as needed.
• Passion for hospitality, teamwork, guest engagement, and creating welcoming dining experiences.

Nice To Haves

• Previous café, coffee shop, buffet, restaurant, hospitality, food service, or customer service experience.
• Knowledge of basic food preparation, food handling, sanitation procedures, and food safety standards.
• Experience using POS systems and handling guest transactions.

Responsibilities

• Provide friendly, attentive, and efficient guest service across café, breakfast, buffet, and grab-and-go operations.
• Prepare and replenish light food offerings, including breakfast items, snacks, pastries, coffee, beverages, salads, and grab-and-go products.
• Monitor buffet and café stations for food quality, freshness, cleanliness, presentation, and stock levels.
• Assist with basic food preparation, setup, portioning, and presentation according to hotel and food safety standards.
• Maintain cleanliness and organization in café spaces, buffet stations, beverage areas, seating areas, and service counters.
• Restock food, beverages, utensils, condiments, cups, plates, and operational supplies throughout shifts.
• Operate POS systems and process guest transactions accurately as needed.
• Follow food safety regulations, sanitation procedures, HACCP guidelines, and hotel operational standards.
• Assist with opening duties, closing side work, inventory support, and operational setup or breakdown tasks.
• Partner with Culinary, Stewarding, and Food & Beverage teams to support daily operations and guest satisfaction.
• Support banquet, catering, breakfast, and high-volume service periods as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed