Café Attendant

Sonesta Select Phoenix Camelback, AZ • Phoenix, AZ

7d

About The Position

As a Café Attendant, you’ll help create welcoming, seamless guest experiences while supporting daily café operations, light food preparation, and buffet or grab-and-go service. This role is suited to someone who enjoys a fast-paced hospitality environment, interacting with guests, and keeping spaces clean, stocked, organized, and guest-ready throughout the day. The position calls for an upbeat, dependable, service-focused approach and a passion for hospitality and food service.

Requirements

• Ability to work efficiently in a fast-paced hospitality environment.
• Strong communication, teamwork, and guest service skills.
• Strong attention to cleanliness, organization, food presentation, and operational detail.
• Positive attitude with a friendly, service-focused, and team-oriented mindset.
• Flexible availability, including mornings, weekends, holidays, and event support as needed.
• Passion for hospitality, teamwork, guest engagement, and creating welcoming dining experiences.

Nice To Haves

• Previous café, coffee shop, buffet, restaurant, hospitality, food service, or customer service experience.
• Knowledge of basic food preparation, food handling, sanitation procedures, and food safety standards.
• Experience using POS systems and handling guest transactions.

Responsibilities

• Provide friendly, attentive, and efficient guest service across café, breakfast, buffet, and grab-and-go operations.
• Prepare and replenish light food offerings, including breakfast items, snacks, pastries, coffee, beverages, salads, and grab-and-go products.
• Monitor buffet and café stations to maintain food quality, freshness, cleanliness, presentation, and stock levels.
• Assist with basic food preparation, setup, portioning, and presentation according to hotel and food safety standards.
• Maintain cleanliness and organization across café spaces, buffet stations, beverage areas, seating areas, and service counters.
• Restock food, beverages, utensils, condiments, cups, plates, and operational supplies throughout shifts.
• Operate POS systems and process guest transactions accurately as needed.
• Follow food safety regulations, sanitation procedures, HACCP guidelines, and hotel operational standards.
• Assist with opening duties, closing side work, inventory support, and operational setup or breakdown tasks.
• Partner with Culinary, Stewarding, and Food & Beverage teams to support daily operations and guest satisfaction.
• Support banquet, catering, breakfast, and high-volume service periods as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed