Caesars Rewards Representative

Caesars Entertainment • Danville, VA

8d • Onsite

About The Position

This role provides fast, friendly, and excellent service while enrolling new members on the casino floor. Representatives maintain accurate customer information, uphold high standards of data integrity, and promote Caesars Rewards benefits and promotions to enhance guest engagement and loyalty.

Requirements

• Fast, friendly, and excellent service skills.
• Ability to maintain accurate customer information.
• Uphold high standards of data integrity.
• Ability to promote Caesars Rewards benefits and promotions.
• Ability to create and issue Caesars Rewards cards.
• Ability to maintain database integrity.
• Ability to ensure protection of customer rewards, personal information, and credit lines.
• Ability to interact with guests in an enthusiastic, helpful, and friendly manner.
• Meet attendance guidelines.
• Adhere to regulatory, departmental, and company policies.

Responsibilities

• Solicit and identify new premium slot customers on the casino floor for the Caesars Rewards Program.
• Issue point vouchers and complimentary items based on customer account information.
• Acknowledge, greet, and engage customers in a friendly and professional manner.
• Create and issue Caesars Rewards cards while promoting program benefits and related promotions.
• Maintain database integrity by following high standards of data entry.
• Ensure protection of customer rewards, personal information, and credit lines.
• Promote Caesars properties by interacting with guests in an enthusiastic, helpful, and friendly manner.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed