Cabin Appearance Manager

Menzies Aviation • College Park, GA

7d

About The Position

The Cabin Appearance Manager oversees cabin service operations and is accountable for safety, resource management, operational standards, policy implementation, client relations, and financial performance. The manager is accountable to the Station VP for the health and safety, operational performance, and financial performance of their shift. The role includes planning shift resource allocation, liaising with customer representatives and internal and external customers and agencies, producing routine reports, supporting business-unit development through timely and accurate project work, ensuring compliance with operational and administrative requirements, and mentoring other employees. The manager must follow Menzies Aviation uniform guidelines and codes of conduct.

While at work, the employee must take reasonable care of their own health, safety, and wellbeing and that of others, in line with provided information, training, and workplace health and safety rules and procedures. The company prohibits the misuse of alcohol and drugs and carries out regular testing to enforce its Substance Misuse Policy.

Requirements

• Bachelor's degree (B.A.) from a four-year college or university, or two to five years of related experience and/or training, or an equivalent combination of education and experience.
• Must be at least 18 years of age.
• Prior management experience in the airport ground handling business.
• Demonstrable track record of success in passenger services.
• Excellent time-management skills and ability to work with minimal supervision.
• Proven track record managing a business unit.
• Three to five years of aviation industry experience, with sound knowledge of passenger operations and procedures.
• Working knowledge of the IATA Standard Ground Handling Agreement.
• Organizing and planning skills, with the ability and initiative to react effectively and quickly to unexpected circumstances.

Responsibilities

• Take full accountability to the Station VP for health and safety issues and the operational and financial performance of the shift.
• Plan resource allocation in each business unit for the shift.
• Liaise routinely with customer representatives.
• Liaise with internal and external customers and agencies.
• Produce routine reports.
• Support the development of business units with accurate and timely project work.
• Ensure compliance with all internal and external operational and administrative requirements.
• Mentor other employees.
• Take reasonable care of personal and others' health, safety, and wellbeing while at work, following provided information, training, and workplace rules or procedures.
• Adhere to Menzies Aviation uniform guidelines and codes of conduct.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager