C-Store Supervisor

Blue Lake Casino•Blue Lake, CA

10d•Onsite

About The Position

The C-Store Supervisor assists with the day-to-day operations of Blue Lake Fuel & Fun under the general direction of the Fuel Mart Manager. The role supervises Team Members, maintains operations, assists management with projects, and performs C-Store Attendant duties as needed. The supervisor assumes management responsibilities when the manager is absent. The position oversees site operations, guest service, cleanliness, safety, food safety, inventory ordering and receiving, and compliance with policies and procedures. When the manager is not on-site, the supervisor serves as the designated Safety Officer, trains staff, and ensures compliance with safety standards. The role directly supervises 7 to 10 Team Members and may assist with payroll. The position requires a high school diploma or GED and one year of experience in a convenience store or closely related business. A valid and active Blue Lake Tribal Gaming Commission License must be maintained during employment. Underground Storage Training for Attendants and Propane Dispensing Training credentials must be obtained and maintained within 30 days of employment. The work involves standing, walking, handling and reaching, and occasional climbing, balancing, or crouching. Frequent lifting of up to 25 pounds and occasional lifting of up to 100 pounds are required. The work environment may involve occasional exposure to fumes or airborne particles and outdoor weather conditions; noise is usually moderate.

Requirements

High school diploma or GED equivalent.
At least one year of experience working in a convenience store or closely related business.
Maintain a valid and active Blue Lake Tribal Gaming Commission License while employed.
Obtain and maintain an Underground Storage Training for Attendants credential within 30 days of employment.
Obtain and maintain a Propane Dispensing Training credential within 30 days of employment.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Basic computer literacy, including computerized service station software, POS systems, inventory management software, and computerized software systems.
Knowledge of office equipment, including telephone, fax, photocopier, credit card processors, cash register, and POS systems.
Ability to relate positively to visitors and staff, with excellent interpersonal skills and a positive attitude and sense of humor.
Ability to solve practical problems and handle situations with limited standardization.
Ability to interpret written, oral, diagrammatic, or schedule-form instructions.
Ability to meet the physical demands of the role, including frequent lifting and/or moving of up to 25 pounds and occasional lifting and/or moving of up to 100 pounds.

Nice To Haves

At least one year of employment at Blue Lake Fuel & Fun, with good attendance and dependability.

Responsibilities

Oversee daily operations of Blue Lake Fuel & Fun and its property.
Maintain courteous and tactful relationships with guests.
Maintain a clean, well-lit environment, including pump islands, landscaping, driveways, parking lot, building interior, floors, shelves, coolers, storage areas, eating areas, and restrooms.
Establish and maintain cooperative and effective working relationships with staff.
Oversee site safety, including fuel dispensing and storage, spill management, fire safety, emergency response, food safety, and the safety of guests and Team Members.
Oversee food safety, including cleanliness and hygiene, food preparation, sterilization of food surfaces, food storage, temperature and hold-time monitoring, HACCP, and related duties.
Serve as the designated Safety Officer when the manager is not on-site; train staff and ensure compliance with safety standards.
Place replenishment orders for fuel, food, snacks, beverages, tobacco, and alcohol.
Ensure items are positioned for effective visual display and turnover.
Ensure deliveries of food, tobacco, and beverage items are properly received and recorded in inventory.
Apply policies, rules, and regulations fairly and with good judgment; carry out and follow through on manager instructions and assignments.
Identify problems, analyze data, and propose solutions to the manager.
Protect the assets of Blue Lake Fuel & Fun and Blue Lake Rancheria.
Perform C-Store Attendant duties as needed.
Perform Line Cook – C-Store duties as needed.
Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among Team Members.
Maintain a professional departmental, company, and community reputation; support workplace safety, enforce department performance standards and policies, and maintain regular attendance.
Directly supervise 7 to 10 Team Members, including interviewing, hiring, training, planning and assigning work, directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Assist with payroll when needed.
Perform other duties as assigned by management.