C-Store Supervisor

Blue Lake Casino•Blue Lake, CA

10d•$41,600 - $50,606

About The Position

The C-Store Supervisor assists with the day-to-day operations of Blue Lake Fuel & Fun under the general direction of the Fuel Mart Manager. The role supervises Team Members, maintains store operations, assists management with projects, and performs the duties of a C-Store Attendant and Line Cook – C-Store as needed. The Supervisor assumes management responsibilities when the manager is absent and serves as the designated Safety Officer when the manager is not on-site. The position is responsible for guest service, cleanliness, site and food safety, inventory ordering and receipt, staff relationships, and protection of company and Rancheria assets. It directly supervises 7 to 10 Team Members and participates in hiring, training, work assignment, performance appraisal, discipline, complaint resolution, and payroll assistance as needed.

Requirements

High school diploma or GED equivalent.
One year of experience working in a convenience store or closely related business.
Basic computer literacy, including computerized service station software, POS systems, inventory management software, and other computerized systems.
Knowledge of office equipment, including telephone, fax, photocopier, credit card processors, cash register, and POS systems.
Ability to relate well to visitors and staff and maintain a positive attitude and sense of humor; excellent interpersonal skills.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to solve practical problems in situations with limited standardization and interpret written, oral, diagrammatic, or schedule-based instructions.
Maintain a valid and active Blue Lake Tribal Gaming Commission License while employed.
Obtain and maintain an Underground Storage Training for Attendants credential within 30 days of employment.
Obtain and maintain a Propane Dispensing Training credential within 30 days of employment.
Meet the physical demands of the role, including standing, walking, handling objects, reaching, talking, hearing, tasting or smelling, and lifting or moving up to 25 pounds frequently and up to 100 pounds occasionally.

Nice To Haves

At least one year of employment at Blue Lake Fuel & Fun, with good attendance and dependability.

Responsibilities

Oversee daily operations of Blue Lake Fuel & Fun and its property.
Maintain courteous and tactful relationships with guests.
Maintain clean, well-lighted facilities and grounds, including pump islands, landscaping, driveways, parking lot, building interior, floors, shelves, coolers, storage areas, eating areas, and restrooms.
Establish and maintain cooperative, effective working relationships with staff.
Oversee site safety, including fuel dispensing and storage, spill management, fire safety, emergency response, food safety, and the safety of guests and Team Members.
Manage food safety practices, including cleanliness and hygiene, food preparation, surface sterilization, food storage, temperature and hold-time monitoring, and HACCP requirements.
Act as designated Safety Officer when the manager is not on-site; train staff and ensure compliance with safety standards.
Place replenishment orders for fuel, food, snacks, beverages, tobacco, and alcohol.
Ensure merchandise is displayed in effective locations for turnover.
Ensure deliveries of food, tobacco, and beverage items are properly received and recorded in inventory.
Learn and fairly apply policies, rules, and regulations; carry out and complete verbal and written assignments from the Manager.
Identify problems, analyze data, and propose solutions to the Manager.
Protect the assets of Blue Lake Fuel & Fun and Blue Lake Rancheria.
Perform C-Store Attendant and Line Cook – C-Store duties as needed.
Supervise 7 to 10 Team Members, including interviewing, hiring, training, planning and assigning work, directing work, appraising performance, rewarding and disciplining staff, addressing complaints, and resolving problems.
Assist with payroll when needed.
Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among Team Members.
Maintain a professional departmental, company, and community reputation; support a safe workplace, enforce standards and procedures, and maintain regular attendance.
Perform other duties as assigned by management.