Busser

Won't Stop Operations — Café Patachou, Petite Chou, Napolese•Indianapolis, IN

About The Position

The Busser supports Won’t Stop Hospitality’s guest experience by helping front-of-house and back-of-house teams maintain a clean, efficient, and welcoming restaurant. The role focuses on dining room cleanliness, table readiness, and contributing to the flow of service. It requires composure in a fast-paced, high-volume setting and a strong commitment to teamwork, hospitality, and excellence. The position works collaboratively under the direction of the General Manager and Assistant Manager and has no direct supervisory responsibilities. Work is performed primarily in a restaurant setting with public contact and frequent interruptions. Previous restaurant or kitchen experience is preferred, and the employee must demonstrate a basic understanding of food handling, sanitation, and preparation procedures.

Requirements

Strong attention to detail and commitment to cleanliness and organization.
Ability to work efficiently and calmly in a fast-paced environment with multiple priorities.
Strong teamwork, interpersonal, and communication skills.
Ability to anticipate needs and respond proactively to guest and team requirements.
High integrity, reliability, and openness to feedback.
Professional demeanor and guest-centered mindset.
Ability to read, write, and speak fluently in the primary language of the property location.
Ability to apply common sense, define problems, collect data, notify management when necessary, and reprioritize tasks quickly.
Ability to perform simple mathematical calculations.
Ability to maintain job-related information in strict confidence unless otherwise directed by the CEO or CHRO.
Ability to stand or sit for prolonged periods; frequently stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull light to heavy amounts of weight; use office equipment requiring repetitive hand movement and fine coordination, including a computer keyboard; and verbally exchange information.

Nice To Haves

Previous restaurant or kitchen experience.

Responsibilities

Clear tables efficiently and discreetly to maintain the restaurant’s seating flow.
Clean and reset tables, chairs, and surrounding areas according to company standards.
Pre-bus tables and help service staff ensure items are cleared throughout guests’ experiences.
Keep service stations stocked and organized.
Communicate with the host(ess) and service team about table progression and seating flow.
Return clean items from the back-of-house to the front-of-house as needed.
Maintain a clean-as-you-go approach and attention to detail throughout the shift.
Support service teams in other areas as needed to ensure seamless guest experiences.
Maintain a positive, customer-focused mindset and professional composure, including during high-volume periods.
Perform other duties as assigned.