Busser - HRC Atlantic City

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ
•Onsite

About The Position

Hard Rock International (HRI) is a globally recognized company with a significant presence in over 70 countries. The company operates Rock Shops®, Live Performance Venues, and Cafes, and has also launched Hard Rock Digital, an online sportsbook and gaming platform. HRI boasts the world's largest collection of music memorabilia and has received numerous accolades for guest satisfaction and as a top employer. Bussers play a crucial role in maintaining the restaurant's upkeep, allowing other departments to focus on guest service. This role may involve tasks such as clearing and resetting tables, sweeping floors, emptying trash, stocking supplies, and maintaining the back dock area. The position requires a sense of urgency, effective communication with team members, and potentially assisting with pre-bussing, removing condiments, refilling drinks, and preparing bar mixes in some locations. This job description outlines essential functions but may include additional tasks as assigned.

Requirements

  • High School diploma or GED equivalent.
  • Remaining calm in a hectic, fast-paced atmosphere.
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
  • Displaying a positive and outwardly friendly attitude toward guests and co-workers.
  • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
  • Ability to sit for extended periods of time.
  • Ability to make repeating movements of the arms, hands, and wrists.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Manual dexterity, hand-hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
  • Ability to turn or twist body parts in a circular motion.
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
  • Ability to travel via auto or airplane for long periods of time.
  • Maintaining a well-groomed appearance (“having a plan”).
  • Following all uniform guidelines.
  • Practicing all general safety & sanitation standards.
  • Recycling products, where possible.
  • Maintaining HRC’s 5 core Values and Mission Statement.

Nice To Haves

  • This Cafe may cross-train the Servers and the Bussers. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume Please see the Server job description for details.

Responsibilities

  • Clearing dirty tables.
  • Resetting tables.
  • Sweeping the floor.
  • Emptying trash cans.
  • Stocking ice/products.
  • Maintaining a clean and organized back dock area.
  • Pre-bussing tables.
  • Having a sense of urgency.
  • Assisting and communicating with hosts, servers and other bussers.
  • In some Cafes: removing ketchups; refilling guests’ drinks and setting up bar pre- mixes.

Benefits

  • Comprehensive benefits package
  • Health and well-being support for team members and their families
  • Opportunities for future planning
  • Healthy work-life balance
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