Steakhouse - Busser

Zia Park Casino Hotel Racetrack • Hobbs, NM

13h • Onsite

About The Position

The Busser is responsible for clearing and resetting tables in the assigned steakhouse venue, monitoring tables courteously to assess and respond to guest needs, and performing other customer-service duties as requested by the restaurant supervisor. The role supports guest satisfaction and venue profitability while working collaboratively with servers, hosts, supervisors, and kitchen staff.

The position requires varied shifts, including weekends and holidays, and involves frequent movement and prolonged standing. Work is primarily indoors in a very loud environment, with exposure to airborne particles, toxic fumes and/or chemicals, bright lighting, and unrestricted second-hand smoke.

Requirements

• Must be at least 18 years old.
• 0 to 6 months of relevant experience, or an equivalent combination of education and experience, is required.
• Ability to read, write, and speak English.
• Strong customer service and interpersonal skills.
• Ability to work as part of a team and promote cooperation between departments.
• Ability to work unsupervised.
• Maintain a professional, neat, and well-groomed appearance in accordance with company standards.
• Ability to work varied shifts, including weekends and holidays.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Greet guests promptly, initiate conversation, and obtain beverage and/or food orders.
• Clear tables and reset them for new seating according to venue standards.
• Ensure tables are ready for arriving guests.
• Monitor tables, anticipate and respond to guest requests, and keep eating areas clean and neat.
• Restock and clean the assigned station at the end of the shift in accordance with Department of Health standards.
• Maintain regular and consistent attendance.
• Work as a team member with servers, venue hosts, supervisors, and kitchen staff to maintain smooth and efficient operations.
• Know information about all Food & Beverage Outlets to answer guest questions.
• Follow cash-handling procedures.
• Pre-bus the station regularly.
• Complete assigned opening and closing side work.
• Claim tips according to laws governing wage reporting.
• Provide Red Carpet Service to every patron and employee.
• Work effectively under pressure and meet multiple, sometimes competing, deadlines.
• Follow corporate and local policies, procedures, and operating guidelines.
• Perform duties safely and report potential safety hazards to management.
• Answer questions when a manager is unavailable, as required.
• Demonstrate ethical and cooperative behavior with guests, coworkers, and leadership.
• Perform other duties assigned by department or company management.

Benefits

• Wellness programs supporting team members' financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed