Busser - Deep Cut

Hard Rock Hotel & Casino Ottawa•Tejon, NM

About The Position

The Busser is responsible for cleaning and maintaining food and beverage wares, kitchens, and service areas. The position supports Food & Beverage goals and objectives through organization, sanitation, and cost-conscious operations. The work takes place in a hectic, fast-paced, often crowded and noisy casino environment, with possible exposure to excessive noise and constant contact with the general public.

Requirements

  • High school diploma or equivalent, with at least 6 months of experience in high-volume food service, or an equivalent combination of education and experience.
  • Strong leadership and interpersonal skills.
  • Excellent oral and written communication skills.
  • Meticulous, organized, and accurate.
  • Maintain extreme confidentiality.
  • Familiarity with a variety of computer systems and applications.
  • Flexibility to work varying shifts and schedules as needed.
  • Ability to communicate effectively with employees at all levels and with guests.
  • Ability to manage multiple details and tasks concurrently in a changing environment.
  • Ability to work effectively in a team environment.
  • Ability to analyze how possible solutions affect the overall operation.
  • Ability to stand and sit for extended periods and walk distances.
  • Ability to lift 30 to 40 pounds.
  • Frequently stand and walk; use hands to handle or feel; reach with hands and arms; talk or hear; and taste or smell. Vision requirements include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Clear tables by removing dirty dishes, silverware, and glasses.
  • Reset tables with clean linens, silverware, glassware, and napkins.
  • Restock condiments, napkins, table essentials, and service stations.
  • Deliver food and beverages when servers are busy.
  • Assist servers by clearing plates and refilling drinks.
  • Clean tables and chairs, mop floors, and vacuum.
  • Polish silverware and glassware.
  • Follow restaurant health and safety regulations and maintain a clean, safe, hazard-free work environment.
  • Perform closing activities, including cleaning the dining area, stacking chairs, and preparing stations for the next day.
  • Communicate table availability and guest needs to servers and other staff.
  • Assist with dishwashing by scraping, stacking, or loading dishes into the dishwasher.
  • Know and follow Food & Beverage department regulations and procedures.
  • Promote positive public and employee relations.
  • Perform other related and compatible duties as assigned.

Benefits

  • The company describes a comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary by employment status. Further details are available on the company career site.
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