Busser (Docent Steak)
About The Position
Harwood Hospitality Group delivers an escape from the ordinary through a growing collection of concepts in the Harwood District of Dallas. The hospitality group features catering and a world of culinary experiences with a current collection of 18 concepts plus our luxury boutique property, Hotel Swexan in the 19-city-block Harwood District, with more experiences currently in development. Our mission is to allow both our associates and our guests to Escape the Ordinary. For our associates, this means being a part of a mutual long-term vision driven by doing things differently with creativity, passion, and style. We then allow guests to feel transported to different parts of the world without leaving the comforts of their own city. We deliver our mission by providing unparalleled hospitality, exceptional service, and culinary excellence that leaves unforgettable memories and instills deep loyalty.
Requirements
- Must be able to speak and understand English as a primary language.
- Upbeat, outgoing, and positive attitude required.
- Texas Food Handler Certification.
- Excellent customer service, communication, and interpersonal skills required.
- Professional demeanor is always required.
- Ability to work positively in a fast-paced environment.
- Ability to work effectively within a team.
- Ability to be on your feet and alert for extended periods of time.
- Ability to lift up to 50 lbs. if needed.
Nice To Haves
- High School Diploma or equivalent is strongly preferred.
- Previous experience in a similar setting/role is strongly preferred.
Responsibilities
- Overseeing table maintenance, maintaining the flow of service, and assisting servers in the dining room.
- Clearing food and utensils from tables, resetting tables, and providing water service.
- Monitoring guest satisfaction.
- Assisting the kitchen in expediting the service process.
- Setting and resetting table settings according to specifications in HHG Training Manual and presentation standards.
- Ensuring all utensils are clean and neatly set.
- Properly cleaning and clearing tables after guests have completed their meal.
- Communicating with kitchen staff to expedite the service process.
- Assisting servers with water refills and/or providing other support to enhance the guest experience.
- Ensuring that public restrooms are clean and functional.
- Maintaining and strictly abiding by state sanitation/health regulations and HHG requirements.
- Maintaining proper storage procedures as specified by Health Department and restaurant requirements.
- Instructing staff in the correct usage and care of all machinery in the kitchen operation, stressing safety.
- Adhering to all sanitation and safety policies.
- Being available for any Restaurant mandatory meeting or training.
- Ensuring smooth communication with all direct reports and other Restaurants Managers/supervisors.
- Being neatly dressed and groomed, and always behaving and speaking according to HHG standards of excellence.
- Treating all associates with respect and consideration, regardless of their position or tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
