Busser

The Cheesecake Factory•Lakewood, CO

11d

About The Position

As a Busser, you help create a memorable dining experience by keeping dining rooms clean, organized, and ready for guests. In a high-volume, full-service restaurant, you clear and reset tables efficiently and support servers, bartenders, and hosts so guests feel welcomed and cared for throughout their visit. The role involves dining-area upkeep, station setup and breakdown, stocking, dishware sorting, and closing tasks while maintaining cleanliness and sanitation standards. The Cheesecake Factory Incorporated is a culinary-focused hospitality company that owns and operates more than 370 restaurants in the United States and Canada, including The Cheesecake Factory, North Italia, Flower Child, and other FRC brands. Its bakery division operates two facilities. The company describes itself as an equal opportunity employer and offers reasonable accommodations to applicants with disabilities. Applications are accepted on an ongoing basis.

Requirements

Must be at least 18 years old.
Demonstrated commitment to providing a friendly and positive guest experience.
Dependable, reliable, punctual, and dedicated, with a passion for guest satisfaction.
Strong teamwork, communication, and guest-service skills.
Organized and adaptable, with the ability to multitask effectively.
Able to work under pressure with a positive, patient attitude.
Able to lift up to 50 pounds, stand for extended periods, and continuously bend, reach, and twist.

Nice To Haves

Previous restaurant, hospitality, or food-service industry experience is preferred.
Familiarity with bussing, bar backing, food running, hosting, or server-assistant duties is a plus.

Responsibilities

Clear tables quickly and carefully, removing dishes, glassware, and cutlery.
Reset tables with clean silverware and plateware while maintaining consistent presentation.
Provide friendly, attentive service to create a welcoming guest experience.
Support servers and bartenders through pre-bussing, beverage refills, and responding to guest requests.
Maintain dining areas, including sweeping and mopping floors as needed.
Set up and break down stations, stock supplies, and complete closing tasks while ensuring cleanliness and sanitation.
Sort and pre-sort dishware and utensils to support efficient operations.
Follow instructions accurately and take ownership of assigned work.
Work efficiently and consistently in a fast-paced environment.
Communicate clearly and accurately with the front-of-house team.

Benefits

Flexible scheduling and full-time or part-time opportunities.
Access to up to 50% of earned wages the next day, subject to exclusions.
50% off shift meals and a 25% discount when dining with friends and family.
Paid vacation and sick time.
Medical, dental, vision, and prescription coverage options.
Virtual care and no-cost online mental health services.
Training to support personal and professional growth.
Career advancement opportunities, with over half of managers promoted from within.
No-cost GED or Associate Degree programs.
Discounts on cell phones, gyms, movies, and theme parks.
Employee recognition and appreciation awards.
Access to the HELP Fund (Hardship and Emergency Lifeline Program).
Opportunities to participate in community and charity events.